Fully encrypted, secure, and mobile business communication for any
Insurance Office

An exceptional customer service experience with an insurance agency can have a profound impact on a customer. As one of their first contacts in the event of emergencies, it’s your privilege and responsibility to make their call a bright spot in an otherwise difficult day.

A cloud phone system greatly improves the level of customer service your insurance company can provide.

Effective Communication

For insurance companies, a highly-functioning, easy-to-use, flexible, and reliable phone system is vital to business success. You receive phone calls from customers who may be upset and emotional due to stressful situations. Their experience during the entire call matters to them and ultimately makes a difference to your bottom line.

Key features:

• 100% Canadian Solution – All live call data stored and processed on our Canadian infrastructure with geographical redundancy across data centers in Vancouver, Calgary, Ottawa, and Montreal.

Detailed call history and reports make billing simple – view and log client calls (time, day, duration, originating number, etc.) and generate scheduled email reports or make and view them on the fly.

Mobility – Never miss a call with our mobile app for Android and iOS, or use our webphone which can be accessed from any computer with a microphone and an internet connection.

Voicemail-to-email and voicemail transcription – stay connected in a way that’s most efficient for you

Automated call recording – useful for reference and records of all correspondence

Call forwarding – eliminate hold wait times for callers; never miss an important call

Auto Attendant – automatically screen and direct calls to the appropriate extension
Save Costs

Enterprise-grade communications at an affordable cost. Advanced customer-focused features.

User Portal

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Manage Messages
Quick view of current Profile and Phones
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3
Full Call History
Manage Contacts
Answering Rules
Find-Me / Follow-Me
Forwarding
Personal Music on Hold

Management Portal

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Full Call History
See Active Calls In Progress
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Brief Statistics
Add/Manage and Delete Users
Add/Manage Auto Attendants
Manage Schedules
Manage Music/Messages on Hold

Strengthen your business communications. Empower your customer

Enhanced Android or Apple iOS Softphones

Keep your mobile number secret by using your office number on your mobile phone.

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Visual Voicemail
Dial Pad with Easy Access to Recent Calls
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Multi-Chat Board for Quick Communication
Manage Answering Rules and Greetings
Presence and Chat Indicators
Fully Integrated SMS Communications

Advanced Web Phone

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Visual Voicemail
Change Answering Rules Remotely
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Full Call History
Presence Indicators for co-workers
Free WiFi Calling anywhere in the world
Fully Integrated SMS Communications

Android UC Softphone

iOS UC Softphone

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